| Requires the role: | superadmin |
| POST | /superadmin/support/cases | Add a new support case | Add a new support case to the company of the currently logged in user, only administrators are allowed to add support cases. |
|---|
import Foundation
import ServiceStack
// @ApiResponse(Description="You were unauthorized to call this service", StatusCode=401)
// @ApiResponse(Description="You have too low privilegies to call this service", StatusCode=403)
// @ValidateRequest(Validator="IsAuthenticated")
public class SuperAdminCreateSupportCase : ICompany, Codable
{
/**
* Enter the company id, if blank company id and you are an admin, your company id will be used.
*/
// @ApiMember(Description="Enter the company id, if blank company id and you are an admin, your company id will be used.", IsRequired=true)
public var companyId:String?
/**
* The case title.
*/
// @ApiMember(Description="The case title.")
public var title:String
/**
* The case description.
*/
// @ApiMember(Description="The case description.")
public var Description:String
/**
* If the case type id.
*/
// @ApiMember(Description="If the case type id.")
public var caseTypeId:Int
/**
* If the case area id.
*/
// @ApiMember(Description="If the case area id.")
public var caseAreaId:Int
required public init(){}
}
public class SupportCaseQueryResponse : Codable
{
/**
* The support case id
*/
// @ApiMember(Description="The support case id")
public var id:Int
/**
* The company user id
*/
// @ApiMember(Description="The company user id")
public var companyUserId:String
/**
* The case title.
*/
// @ApiMember(Description="The case title.")
public var title:String
/**
* The case description.
*/
// @ApiMember(Description="The case description.")
public var Description:String
/**
* The case status id.
*/
// @ApiMember(Description="The case status id.")
public var caseStatusId:Int
/**
* If the case type id.
*/
// @ApiMember(Description="If the case type id.")
public var caseTypeId:Int
/**
* If the case area id.
*/
// @ApiMember(Description="If the case area id.")
public var caseAreaId:Int
/**
* The case created by.
*/
// @ApiMember(Description="The case created by.")
public var createdBy:String
/**
* The case updated by.
*/
// @ApiMember(Description="The case updated by.")
public var updatedBy:String
/**
* The case solved by.
*/
// @ApiMember(Description="The case solved by.")
public var solvedBy:String
/**
* If case updated date.
*/
// @ApiMember(Description="If case updated date.")
public var updated:Date
/**
* If case created date.
*/
// @ApiMember(Description="If case created date.")
public var created:Date
/**
* Who owns the support case.
*/
// @ApiMember(Description="Who owns the support case.")
public var caseOwner:String
/**
* The case status information.
*/
// @ApiMember(Description="The case status information.")
public var caseStatus:SupportCaseStatusResponse
/**
* The case type information.
*/
// @ApiMember(Description="The case type information.")
public var caseType:SupportCaseTypeResponse
/**
* The case area information.
*/
// @ApiMember(Description="The case area information.")
public var caseArea:SupportCaseAreaResponse
/**
* The case comments.
*/
// @ApiMember(Description="The case comments.")
public var comments:[SupportCaseCommentsResponse] = []
/**
* The case attachments.
*/
// @ApiMember(Description="The case attachments.")
public var attachments:[SupportCaseAttachmentResponse] = []
/**
* The case status options to select from.
*/
// @ApiMember(Description="The case status options to select from.")
public var caseStatusOptions:[SupportCaseStatusResponse] = []
/**
* The case type options to select from.
*/
// @ApiMember(Description="The case type options to select from.")
public var caseTypeOptions:[SupportCaseTypeResponse] = []
/**
* The case area options to select from.
*/
// @ApiMember(Description="The case area options to select from.")
public var caseAreaOptions:[SupportCaseAreaResponse] = []
required public init(){}
}
public class SupportCaseStatusResponse : Codable
{
/**
* The status id
*/
// @ApiMember(Description="The status id")
public var id:Int
/**
* The status name
*/
// @ApiMember(Description="The status name")
public var name:String
/**
* The status description
*/
// @ApiMember(Description="The status description")
public var Description:String
/**
* The status icon
*/
// @ApiMember(Description="The status icon")
public var icon:String
/**
* The status color
*/
// @ApiMember(Description="The status color")
public var color:String
required public init(){}
}
public class SupportCaseTypeResponse : Codable
{
/**
* The type id
*/
// @ApiMember(Description="The type id")
public var id:Int
/**
* The type name
*/
// @ApiMember(Description="The type name")
public var name:String
/**
* The type description
*/
// @ApiMember(Description="The type description")
public var Description:String
required public init(){}
}
public class SupportCaseAreaResponse : Codable
{
/**
* The area id
*/
// @ApiMember(Description="The area id")
public var id:Int
/**
* The area name
*/
// @ApiMember(Description="The area name")
public var name:String
/**
* The area description
*/
// @ApiMember(Description="The area description")
public var Description:String
required public init(){}
}
public class SupportCaseCommentsResponse : Codable
{
/**
* The case id
*/
// @ApiMember(Description="The case id")
public var supportCaseId:Int
/**
* The comments id
*/
// @ApiMember(Description="The comments id")
public var id:Int
/**
* The case comment
*/
// @ApiMember(Description="The case comment")
public var comment:String
/**
* The case comment created by
*/
// @ApiMember(Description="The case comment created by")
public var createdBy:String
/**
* The case comment created date
*/
// @ApiMember(Description="The case comment created date")
public var created:Date
required public init(){}
}
public class SupportCaseAttachmentResponse : Codable
{
/**
* The attachment id
*/
// @ApiMember(Description="The attachment id")
public var id:Int
/**
* The attachment file url
*/
// @ApiMember(Description="The attachment file url")
public var fileUrl:String
required public init(){}
}
Swift SuperAdminCreateSupportCase DTOs
To override the Content-type in your clients, use the HTTP Accept Header, append the .xml suffix or ?format=xml
The following are sample HTTP requests and responses. The placeholders shown need to be replaced with actual values.
POST /superadmin/support/cases HTTP/1.1
Host: api.bokamera.se
Accept: application/xml
Content-Type: application/xml
Content-Length: length
<SuperAdminCreateSupportCase xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.datacontract.org/2004/07/BokaMera.API.ServiceModel.Dtos">
<CaseAreaId>0</CaseAreaId>
<CaseTypeId>0</CaseTypeId>
<CompanyId>00000000-0000-0000-0000-000000000000</CompanyId>
<Description>String</Description>
<Title>String</Title>
</SuperAdminCreateSupportCase>
HTTP/1.1 200 OK
Content-Type: application/xml
Content-Length: length
<SupportCaseQueryResponse xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.datacontract.org/2004/07/BokaMera.API.ServiceModel.Dtos">
<Attachments>
<SupportCaseAttachmentResponse>
<FileUrl>String</FileUrl>
<Id>0</Id>
</SupportCaseAttachmentResponse>
</Attachments>
<CaseArea>
<Description>String</Description>
<Id>0</Id>
<Name>String</Name>
</CaseArea>
<CaseAreaId>0</CaseAreaId>
<CaseAreaOptions>
<SupportCaseAreaResponse>
<Description>String</Description>
<Id>0</Id>
<Name>String</Name>
</SupportCaseAreaResponse>
</CaseAreaOptions>
<CaseOwner>String</CaseOwner>
<CaseStatus>
<Color>String</Color>
<Description>String</Description>
<Icon>String</Icon>
<Id>0</Id>
<Name>String</Name>
</CaseStatus>
<CaseStatusId>0</CaseStatusId>
<CaseStatusOptions>
<SupportCaseStatusResponse>
<Color>String</Color>
<Description>String</Description>
<Icon>String</Icon>
<Id>0</Id>
<Name>String</Name>
</SupportCaseStatusResponse>
</CaseStatusOptions>
<CaseType>
<Description>String</Description>
<Id>0</Id>
<Name>String</Name>
</CaseType>
<CaseTypeId>0</CaseTypeId>
<CaseTypeOptions>
<SupportCaseTypeResponse>
<Description>String</Description>
<Id>0</Id>
<Name>String</Name>
</SupportCaseTypeResponse>
</CaseTypeOptions>
<Comments>
<SupportCaseCommentsResponse>
<Comment>String</Comment>
<Created>0001-01-01T00:00:00</Created>
<CreatedBy>String</CreatedBy>
<Id>0</Id>
<SupportCaseId>0</SupportCaseId>
</SupportCaseCommentsResponse>
</Comments>
<CompanyUserId>00000000-0000-0000-0000-000000000000</CompanyUserId>
<Created>0001-01-01T00:00:00</Created>
<CreatedBy>String</CreatedBy>
<Description>String</Description>
<Id>0</Id>
<SolvedBy>String</SolvedBy>
<Title>String</Title>
<Updated>0001-01-01T00:00:00</Updated>
<UpdatedBy>String</UpdatedBy>
</SupportCaseQueryResponse>